Record Merging: What Happens to the Loser?

The Loser Record in a Merge

Question

What happens to the record you specify as the loser during a merge?

Answers

Explanations

Click on the arrows to vote for the correct answer

A. B. C. D.

A.

When you merge records in Salesforce, one of the records is designated as the "loser" record, while the other record is designated as the "winning" record. The losing record is deleted, and its data is merged into the winning record.

As for the specific options listed:

A. The record will go to the recycle bin for 30 days. This is not correct. When records are merged, the losing record is immediately deleted and cannot be recovered from the recycle bin.

B. The record will be immediately deleted. This is partially correct. The losing record is indeed deleted, but its data is merged into the winning record.

C. The record will be stored in a hidden object called "merge data." This is not correct. Salesforce does not store losing records in a hidden object called "merge data."

D. The record will be stored on the winning record so you can see the audit history. This is partially correct. When records are merged, the audit history from both records is merged into the winning record, so you can see the audit history of both records on the winning record.

In summary, when you merge records in Salesforce, the losing record is immediately deleted, and its data is merged into the winning record. The audit history from both records is also merged into the winning record, so you can see the audit history of both records on the winning record.