Override From Email Address in a Workflow Email Alert

Available Options to Override the From Email Address in Salesforce Workflow Email Alert

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Question

Which email address option is available to override the From Email Address in a Workflow Email Alert?

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A. B. C. D.

D.

In Salesforce, you can use workflow rules to automate certain actions, such as sending email alerts to users when certain conditions are met. When you create a Workflow Email Alert, you have the option to override the default From Email Address.

The available options for overriding the From Email Address in a Workflow Email Alert are:

A. An active Administrator's email address: If you select this option, the email will be sent from the email address of an active Salesforce administrator in your organization.

B. A manual entered email address: If you select this option, you can manually enter any email address you want to use as the From Email Address.

C. An active user's email address: If you select this option, the email will be sent from the email address of an active Salesforce user in your organization. You can select the user from a picklist.

D. An Organization-wide email address: If you select this option, the email will be sent from an email address that has been set up as an organization-wide email address in Salesforce. This email address is typically used for sending automated emails to customers or prospects.

It's worth noting that the ability to override the From Email Address in a Workflow Email Alert depends on your organization's email deliverability settings. If your organization has strict email deliverability settings, some of these options may not be available. Additionally, if you choose an email address that is not associated with your organization or domain, the email may be more likely to be flagged as spam or blocked by email filters.