Addressing Unmet Product Requirements in Prince2 Foundation Certification

B.

In project management, a product description is a baseline document that describes the project's products, their characteristics, and the criteria that will be used to accept them. If a product cannot meet all the requirements stated in its baselined product description, the first action to take would be to write an Exception Report.

An Exception Report is a document that describes an event or situation that has occurred that will impact the project's objectives. It is used to inform the project board and other stakeholders of the situation, the options available to address it, and the recommended course of action. The Exception Report includes information on the impact of the problem, the options available to address it, the costs and benefits of each option, and the recommended course of action.

In this case, the product cannot meet all the requirements in its product description. Writing an Exception Report will allow the project manager to inform the project board of the situation, the impact it will have on the project's objectives, and the options available to address it. The project board can then review the report and decide on the appropriate course of action.

Raising a request for change, raising an off-specification, and amending the work package are all actions that may be taken to address the problem, but they are not the first actions to take. These actions may be necessary after the project board has reviewed the Exception Report and decided on the appropriate course of action.