Managing Product Delivery Process - Application Analysis
Question
The work package to produce the 'updated corporate quality procedures' was created during stage 3
Before accepting the work package, the team manager produces the team plan and finds that the expected delivery date is unrealistic.
As a result, the project manager agrees an extra two weeks to complete the work package, within the current stage tolerance.
The work package is then accepted by the team manager.
Is this an appropriate application of the 'manage product delivery' process, and why?
Answers
Explanations
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A. B. C. D.B.
The appropriate answer to this question is B. Yes, because the team manager should agree the limits within which the work is to be completed.
Explanation:
In PRINCE2 methodology, Manage Product Delivery is one of the seven processes. Its main objective is to deliver the products according to the agreed-upon quality, time, cost, and scope, which are the parameters defined in the project plan.
In this scenario, the work package to produce the updated corporate quality procedures was created during stage 3. Before accepting the work package, the team manager produced the team plan and found that the expected delivery date was unrealistic. This situation highlights that the team manager is responsible for agreeing to the limits within which the work is to be completed.
As a result, the project manager agreed an extra two weeks to complete the work package, within the current stage tolerance. The stage tolerance is the permissible deviation from the plan for each stage, and it is agreed upon by the project board at the start of the project. The use of stage tolerance is within the project manager's authority and does not require approval from the project board.
Therefore, it is an appropriate application of the Manage Product Delivery process, as the team manager agreed to the limits within which the work package is completed, and the project manager used stage tolerance to authorize a change to the delivery date. The team manager's responsibility is to ensure that the work package is completed within the agreed limits, and the project manager's responsibility is to authorize changes to the delivery date within the stage tolerance.
Option A is incorrect because the team manager's responsibility is not only to set the time required to complete a work package, but also to agree to the limits within which the work is to be completed.
Option C is incorrect because the work package can be changed if there is a valid reason for doing so, as in this scenario.
Option D is incorrect because the use of stage tolerance is within the project manager's authority and does not require authorization from the project board.
