While producing the Team Plan to deliver the agreed Work Package, it became apparent that the user representatives assigned 10 check some of the products were unsuitable.
Which 2 actions should the Team Manager take in response to this situation?
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A. B. C. D.AB.
In this situation, the Team Manager has identified that the user representatives assigned to review some of the products are unsuitable. To address this issue, there are two recommended actions:
The first action that the Team Manager should take is to communicate the issue with the Project Assurance team. Project Assurance is responsible for ensuring that the project's products are fit for purpose, and they have a mandate to review and improve the project's performance continually. Therefore, by discussing the situation with Project Assurance, the Team Manager can receive guidance on the most suitable reviewers for the products. This consultation can lead to the identification of new user representatives who are better suited to review the products.
Once an agreement is reached on the new reviewers, the Team Manager should advise the Project Manager of this risk. It is essential to keep the Project Manager informed of any potential risks or issues that could impact the project's delivery. By doing so, the Project Manager can take necessary actions to mitigate the risk and ensure that the project stays on track.
The second action that the Team Manager should take is to update the Quality Register with the details of the agreed amendments to the reviewers. The Quality Register is a document that captures all quality-related information for the project. It is an essential tool for tracking and managing the project's quality, and it is used by the Project Assurance team to monitor and report on the project's quality performance.
By updating the Quality Register with the details of the agreed amendments to the reviewers, the Team Manager ensures that the changes are properly documented and tracked. This action also provides the Project Assurance team with visibility on the changes made and ensures that they can continue to monitor the quality of the project effectively.
In conclusion, the two recommended actions for the Team Manager to take in response to the situation are to discuss the situation with Project Assurance and agree on changes or additions to the reviewers, advising the Project Manager of this risk, and ensure the Quality Register is updated with the details of the agreed amendments to the reviewers. These actions help to ensure that the project's quality is maintained, and any potential risks are mitigated.