Which role is responsible for providing the customer's quality expectations and acceptance criteria for the project?
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A. B. C. D.C.
The role that is responsible for providing the customer's quality expectations and acceptance criteria for the project is the Senior User.
The Senior User is a key stakeholder in the project management team and represents the customer's interests. The Senior User is responsible for defining and communicating the customer's quality expectations and acceptance criteria to the project team. This includes defining the quality standards, performance measures, and acceptance criteria that the project must meet in order to be considered successful.
The Senior User works closely with the Project Manager to ensure that the project is aligned with the customer's expectations and requirements. They are also responsible for reviewing and approving project deliverables and ensuring that they meet the customer's quality standards and acceptance criteria.
In contrast, the Executive is responsible for providing overall direction and leadership for the project, while the Corporate or Programme Management provides oversight and support for multiple projects. Project Assurance provides independent assurance that the project is being managed effectively and that project products and processes meet the required standards.
Therefore, the Senior User plays a crucial role in ensuring that the project meets the customer's quality expectations and acceptance criteria.