Why Universal Container's Salesforce Admin Cannot View Archived Activities in Sandbox

Correct Answer: B and C

While creating or refreshing a sandbox, activities that are archived aren't copied or carried over.

Option A is incorrect because archived activities are not deleted.

Option D is incorrect because there is no option to enable archived activities to view archived activities in the sandbox.

Reference:

Universal Container's Salesforce admin is not able to view archived activities in the sandbox because archived activities are not copied while creating or refreshing a sandbox.

Archived activities are those that have been completed or closed and are no longer relevant for day-to-day operations. Salesforce allows you to archive activities to reduce clutter and improve performance by keeping the database lean. When activities are archived, they are removed from most activity-related views and searches, but they can still be found in archived activity reports or when viewing individual records.

When a sandbox is created or refreshed, Salesforce copies only the metadata, configuration, and data that is deemed necessary for testing or development. This includes standard and custom objects, fields, layouts, workflows, and other related settings. However, archived activities are not considered necessary for testing or development, and therefore they are not copied to the sandbox.

In conclusion, the correct answer is option C: Archived activities are not copied while refreshing a sandbox.