FILL BLANK - Salesforce.com processes any rules in what order?
See the answer below.
1
Validation rules 2
Assignment rules 3
Auto-response rules 4
Workflow rules (with immediate actions) 5
Escalation rules.
Salesforce.com processes any rules in the following order:
This order ensures that all validation rules are processed before any data is assigned or any automated responses are sent. Once the data has been validated, any assignment rules are processed to determine who should take ownership of the record. Next, any auto-response rules are processed to send out automatic notifications or acknowledgments. Workflow rules are processed next to automate certain actions, such as updating fields or sending email alerts. Finally, escalation rules are processed to ensure that any unresolved cases or tasks are escalated to the appropriate person or team for resolution.
It's important to note that Salesforce also processes triggers after all of these rules are processed. Triggers can be used to perform more advanced customizations and automate business processes beyond the capabilities of the standard rules mentioned above.