Standard Salesforce Applications

Standard Salesforce Applications

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Which of the following are standard Salesforce applications?

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Sure, I'd be happy to help!

Out of the given options, the standard Salesforce applications are:

  • Campaigns
  • Administration
  • Call Center

Let me explain each of these in a bit more detail:

  1. Campaigns: Campaigns are a standard Salesforce application used for managing marketing campaigns. They allow you to track the success of your marketing efforts by creating and managing various types of campaigns, such as email campaigns, social media campaigns, and more. You can also track your campaign's performance by creating campaign reports and dashboards.

  2. Administration: Administration is another standard Salesforce application that allows you to manage your Salesforce org. This includes managing users, setting up security, customizing your org's settings, and more. You can access the Administration application from the App Launcher, which is the menu that appears when you click on the App Launcher icon in the top-left corner of the Salesforce interface.

  3. Call Center: Call Center is a standard Salesforce application used for managing phone calls within your organization. It allows you to route calls to the appropriate person or department, track call history, and more. Call Center can be accessed from the App Launcher as well.

Ideas and Sales Center are not standard Salesforce applications. Ideas is a community-based application that allows users to submit and vote on ideas for improving your products or services, while Sales Center is a third-party app that provides additional sales tools for Salesforce.

I hope this helps! Let me know if you have any other questions.