On-Demand Email to Case Attachment Size Limits
Question
What is the size limits for attachments while using On-Demand email to case?
Answers
Explanations
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A. B. C. D.Correct Answer: A
When using on-demand email to case, the size limits for attachments is 25 MB.
Reference:
On-Demand Email-to-Case is a feature in Salesforce that allows users to create cases from emails. It is a useful tool for customer service teams to manage support requests. When an email is sent to the designated email address, Salesforce creates a case in the system with the email content and attachments as case attachments.
Regarding the attachment size limit for On-Demand Email-to-Case, the maximum size limit for attachments depends on various factors like the edition of Salesforce, type of file, and the mode of attachment.
However, in the case of On-Demand Email-to-Case, the maximum attachment size limit is determined by the email service provider (ESP) used to send the email. Therefore, the actual size limit may vary depending on the ESP used by the customer.
In general, most email service providers have a maximum attachment size limit of 25 MB or lower. Therefore, it is safe to assume that the attachment size limit for On-Demand Email-to-Case is 25 MB.
Therefore, the correct answer to the question would be option A: 25 MB.
