Possible Causes for Network Share Access Denied Error | CompTIA A+ Core 2 Exam 220-1102
Question
A SOHO technician recently moved some data from one server to another to increase storage capacity.
Several users are now reporting they cannot access certain shares on the network.
When the users attempt to access the shares, they get the following error: Access Denied.
The technician confirms the users are all in the proper security groups and have the proper access, but they are still unable to access the shares.
Which of the following are the MOST likely reasons for these issues? (Choose two.)
Answers
Explanations
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A. B. C. D. E.BD.
Based on the scenario, the following are the most likely reasons for the issues:
- Administrative Share Permissions:
Administrative shares are default shares created by Windows on a network-connected computer. These shares are designed to allow administrative access to the root directory of the hard drive, as well as other shared resources, such as printers. If the technician moved the data to a new server and didn't properly configure the administrative shares, this could cause the access denied error.
For example, if the shares on the old server were set up to allow access to the Everyone group, but the shares on the new server are only allowing access to specific groups, then users who were part of the Everyone group will no longer have access to the shares. To fix this issue, the technician should ensure that the administrative shares on the new server are properly configured and that users have the necessary permissions to access them.
- Denied Write/Delete Permissions:
If users are unable to access certain shares on the network, it's possible that they have been denied write/delete permissions. This means that they may be able to view the files or folders in the share, but they won't be able to modify or delete them.
The technician should verify the permissions on the shares and ensure that users have the necessary permissions to modify or delete files within the share. If necessary, the technician can modify the permissions or assign new permissions to the appropriate users or groups.
The other options listed (mapped drives, group policy hours restriction, and disabled proxy settings) are less likely to cause the access denied error described in the scenario. Mapped drives refer to the process of assigning a drive letter to a shared network folder. Group Policy hours restriction refers to limiting user access during specific hours of the day, and disabled proxy settings refer to a network configuration issue that would not typically affect access to network shares.
