You need to consider the underlined segment to establish whether it is accurate.
To make sure that a survey displays follow up questions based on answers from the preceding question, the Response routing feature should be used in the survey.
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A. B. C. D.A.
https://www.inogic.com/blog/2016/10/display-survey-questions-conditionally-for-voice-of-customer-in-dynamics-crm-2016/The underlined segment suggests using the "Response routing" feature in a survey to ensure that follow-up questions are displayed based on the respondent's previous answers.
This statement is accurate. Response routing is a feature available in Microsoft Dynamics 365 Customer Voice, a survey tool. It allows for creating advanced surveys with conditional branching, which means that the next question displayed to the respondent will depend on their answer to the previous question.
For example, a survey may ask the question "Did you find the product helpful?" with two possible answers: "yes" or "no." Based on the respondent's answer, the survey may display a follow-up question, such as "Can you tell us more about why you found the product helpful or not?"
To set up response routing in a survey, the survey creator needs to define the conditions for displaying follow-up questions. These conditions are based on the respondent's answer to a previous question or a combination of answers to multiple questions. Once the conditions are set up, the survey tool will automatically display the appropriate follow-up question.
In conclusion, the correct answer is D. "Basic" is not the correct answer because response routing is not a basic feature, but an advanced one. "Tagging" and "List of ratings" are also incorrect because they do not relate to the functionality of response routing.