File Formats for Sending Survey Summary without Dynamics 365 License
Question
You have been tasked with forwarding surveys to clients that opened cases in the last 30 days.
You want to make sure that clients without a Dynamics 365 license still receives a summary of the survey results.
Which two of the following are file formats that the summary can be sent in?
Answers
Explanations
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A. B. C. D.AC.
Of the four file formats listed, only two are suitable for sending a summary of survey results to clients without a Dynamics 365 license, namely .pdf and .txt.
PDF stands for Portable Document Format, and it is a file format that preserves the layout, formatting, and graphics of a document regardless of the software, hardware, or operating system used to create or view it. PDF files can be opened and viewed using a free PDF viewer like Adobe Acrobat Reader, which is available for all major operating systems, including Windows, Mac, and Linux.
TXT, on the other hand, stands for Text File, and it is a simple file format that contains unformatted text data. TXT files can be opened and viewed using any text editor or word processor, including the built-in Notepad app on Windows and the TextEdit app on Mac.
Both PDF and TXT are universal file formats that can be easily shared via email or other means, making them ideal for sending survey results to clients without a Dynamics 365 license.
In contrast, .xlsx is a file format used by Microsoft Excel to store spreadsheet data, and it may not be accessible to clients without Excel or a compatible spreadsheet program. Similarly, .exe is a file extension used for executable files, which are programs that run on a computer, but they are not appropriate for sharing survey results.
