Setting Expectations for Professional Team Interaction | Exam PK0-004 Answer

Best Practices for Team Interaction at Project Kickoff Meetings | CompTIA PK0-004 Exam Answer

Question

At a project kickoff meeting, several team members acted unprofessionally.

The project manager would like to set expectations for team interaction.

Which of the following would BEST accomplish this?

Answers

Explanations

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A. B. C. D. E.

A.

The BEST option to set expectations for team interaction in this scenario would be A. Team contract.

A team contract is a document that outlines the expectations and responsibilities of all team members in a project. It typically includes items such as project goals, timelines, roles and responsibilities, communication protocols, and expected behavior.

Creating a team contract can help to establish clear guidelines for the team's behavior and interaction, which can improve team dynamics and help prevent unprofessional behavior.

A corrective action plan is typically used when a team member is not meeting performance expectations or is exhibiting problematic behavior, and is not appropriate for setting general expectations for team interaction.

A user acceptance policy is typically used in software development projects to outline the criteria for user acceptance of the final product and is not relevant to setting expectations for team interaction.

An MOU (Memorandum of Understanding) is a formal agreement between parties outlining their mutual understanding of a particular issue, and would not be useful for setting expectations for team interaction.

An SLA (Service Level Agreement) is typically used in service-based contracts to outline performance expectations and metrics, and is not relevant to setting expectations for team interaction.