Territory Management Recommendations for Detailed Roll-Up Forecast | Certified Sales Cloud Consultant Exam

Territory Management Recommendations for Detailed Roll-Up Forecast

Question

Cloud Kicks is implementing Territory Management for its retail sales unit. The sales director is requesting a detailed roll-up forecast for territories.

Which two recommendations should the consultant make? (Choose two.)

Answers

Explanations

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A. B. C. D.

BC

To provide a detailed roll-up forecast for territories in Salesforce Territory Management, the consultant should make the following two recommendations:

  1. B. Assign a forecast-enabled forecast manager to each territory: In Territory Management, a forecast manager is responsible for managing the forecast for a particular territory. Assigning a forecast-enabled forecast manager to each territory ensures that there is a designated person responsible for consolidating and reporting the forecast data for that territory. The forecast manager can oversee and analyze the forecasted sales data from the individual sales representatives within the territory and provide a comprehensive roll-up forecast.

  2. D. Include the Forecast Manager field on the Opportunity page layout: Including the Forecast Manager field on the Opportunity page layout allows for visibility and alignment between the opportunities and the designated forecast manager. This field enables the association of a specific forecast manager with each opportunity. By having this field on the Opportunity page layout, it becomes easier for the sales representatives to link their opportunities to the correct forecast manager, ensuring accurate roll-up forecasts for the territories.

Explanation: Option A, "Assign a role for each manager in the user role hierarchy," is not directly related to the detailed roll-up forecast for territories. User roles in the hierarchy are used for access control and to define reporting relationships, but they do not directly impact the roll-up forecast calculations.

Option C, "Include the Forecast Manager field on the Territory page layout," is not the best choice because the Forecast Manager field is associated with the Opportunity object, not the Territory object. The Forecast Manager field needs to be included on the Opportunity page layout to establish the relationship between the opportunity and the forecast manager responsible for that opportunity.

Therefore, the recommended options are B and D, as they specifically address the requirements for enabling a detailed roll-up forecast for territories within Salesforce Territory Management.