CompTIA CTT+ Exam: TK0-201 - Computer Software Training | Instructor's Guide

What to Do When the Projector Fails during a Computer Software Training Class

Question

During a computer software training class the projector fails.

Which of the following should the instructor do FIRST?

Answers

Explanations

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A. B. C. D.

A.

In this situation, the instructor should take the following steps:

  1. Assess the situation: The instructor should first assess the situation to determine the cause of the projector failure. Is it a technical issue that can be easily fixed, or is it a more serious problem that requires more time and resources to address?

  2. Communicate with the students: The instructor should communicate with the students and inform them about the situation. The students may be able to provide some assistance or suggest alternatives.

  3. Determine the impact: The instructor should determine the impact of the projector failure on the class. Can the class continue without the projector, or is the projector essential for the training?

  4. Attempt to quickly fix the projector: If the instructor determines that the problem is a minor technical issue, then they should try to fix the projector quickly.

  5. Move the class to another room: If the projector cannot be fixed in a timely manner, the instructor should consider moving the class to another room where a projector is available.

  6. Take a class break and find another projector: If moving the class to another room is not feasible, the instructor should consider taking a class break and finding another projector.

  7. Cancel the class and reschedule for a later date: If all of the above options are not possible, the instructor may have to cancel the class and reschedule for a later date.

Therefore, the best FIRST step for the instructor to take would be to assess the situation and determine the cause of the projector failure before deciding on a course of action.