CompTIA CTT+ Exam TK0-201: Best Response for Learners with Different Class Expectations

Managing Learner Expectations

Question

After class introductions the instructor defines objectives and the expected timeline.

Some learners have a different expectation of the class.

Which of the following is the BEST response?

Answers

Explanations

Click on the arrows to vote for the correct answer

A. B. C. D.

D.

The BEST response when learners have a different expectation of the class after the instructor has defined the objectives and timeline would be option D: Reconcile any discrepancies between the objectives and the expectations.

Here's why:

Option A, which involves contacting the course designer and asking them to send new objectives that meet the learners' expectations, may not be feasible, as the objectives have already been defined by the instructor. Additionally, it may not be possible to meet the expectations of all learners, as different individuals may have different needs and goals.

Option B, which involves providing resources for learners to go beyond the class objectives, may be useful in some cases. However, it does not address the discrepancy between the objectives and the learners' expectations. Furthermore, learners may not have the time or motivation to explore additional resources beyond what is covered in the course.

Option C, which involves asking the learners to design the objectives for the course, may also not be the best approach. The instructor is responsible for designing the course objectives based on their expertise and knowledge of the subject matter. Asking learners to design the objectives may result in a lack of clarity and consistency in the course content.

Option D, which involves reconciling any discrepancies between the objectives and the expectations, is the best response. The instructor can start by listening to the learners' concerns and feedback and addressing them as much as possible within the existing course objectives. The instructor can also clarify any misunderstandings or miscommunications about the course content and expectations. By working with the learners to reconcile any discrepancies, the instructor can create a more supportive and engaging learning environment, which will ultimately benefit all learners.