CGEIT Exam: Ensuring IT Supports Repeatable Business Processes

The Most Important Aspect of an IT Governance Framework

Question

The MOST important aspect of an IT governance framework to ensure that IT supports repeatable business processes is:

Answers

Explanations

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A. B. C. D.

B.

An IT governance framework is a structured approach that organizations use to align their IT operations with their business goals and objectives. The primary objective of such a framework is to ensure that IT enables and supports the business processes effectively, efficiently, and reliably. To achieve this objective, several aspects of IT governance are crucial.

Of the four options given in the question, risk management is the most important aspect of an IT governance framework to ensure that IT supports repeatable business processes.

Risk management is the process of identifying, assessing, and mitigating risks that may affect the achievement of organizational objectives. In the context of IT governance, risk management ensures that IT risks are identified, evaluated, and managed in a manner that supports the organization's business processes.

Effective risk management helps to identify potential problems before they occur, prioritize resources, and provide the necessary feedback to ensure continuous improvement. It also helps to ensure that IT investments are made wisely and that they align with the organization's strategic objectives.

Resource management is also an important aspect of IT governance. However, it primarily focuses on managing the resources required for IT operations, such as personnel, infrastructure, and budgets. While resource management is essential, it does not directly ensure that IT supports repeatable business processes.

Quality management is another important aspect of IT governance, as it focuses on ensuring that IT services and products meet the desired quality standards. However, quality management alone cannot ensure that IT supports repeatable business processes if the underlying risks are not adequately managed.

Earned value management is a project management technique that measures the progress of a project against its planned schedule and budget. While it is useful for managing IT projects, it is not directly related to ensuring that IT supports repeatable business processes.

In conclusion, while all aspects of IT governance are important, risk management is the most critical aspect to ensure that IT supports repeatable business processes. Effective risk management helps to identify and manage risks that may impact IT operations and enables organizations to focus on their core business processes.