The senior user is concerned that the trainers' limited availability could delay their accreditation.
This was discussed during the 'starting up a project' process, but during the 'initiating a project' process the project manager notices that it has not been recorded.
Which action should the project manager take FIRST?
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A. B. C. D.A.
In this scenario, the senior user has expressed concern that the limited availability of trainers could delay the accreditation process, which could potentially impact the project schedule. This concern was discussed during the "Starting up a Project" process, but it was not recorded in the project documentation during the "Initiating a Project" process.
The project manager's first action should be to record the concern in the appropriate project documentation. This will ensure that the issue is properly documented and tracked throughout the project lifecycle.
Option A suggests adding appropriate activities to the project plan to manage the concern and avoid any adverse impact. While this may be a valid approach, it is important to first document the concern in the appropriate project documentation, such as the issue register or risk register, before adding any activities to the project plan.
Option B suggests raising an exception report to manage the impact that any such delay would have on the project plan. This may also be a valid approach, but it is important to first document the concern in the appropriate project documentation.
Option C suggests raising an issue report so that the trainers' time can be allocated to the accreditation activities. This may be a valid approach, but it is important to first document the concern in the appropriate project documentation, such as the risk register or issue register.
Option D suggests adding the information to the risk register so that it can be evaluated and an action decided. This is a valid option, as it ensures that the concern is documented in the appropriate project documentation and allows for a risk assessment to be conducted.
In summary, the project manager's first action should be to document the concern in the appropriate project documentation, such as the issue register or risk register. This will ensure that the issue is properly tracked and managed throughout the project lifecycle.