Using Brand X Computers vs. Brand Y Computers: Addressing Learners' Concerns
Question
At the beginning of a training session, a trainer instructed the learners to use Brand X computers because the instructional design assumes Brand X computers.
Many learners objected.
They felt that since they will be using Brand Y computers at work, they should work on Brand Y computers in the room.
If the instructor needs to use Brand X computers to instruct, which of the following is the MOST appropriate way to respond to the learners' need to be able to apply course materials to job requirements?
Answers
Explanations
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A. B. C. D.D.
The situation presented in the question is a common one in training sessions where learners may have different expectations from the course content. In this case, the learners feel that they should be using the same type of computers that they will be using at work, which is Brand Y.
The most appropriate way to respond to the learners' needs would be to provide a solution that addresses their concerns without compromising the instructional design of the course. The goal is to help learners apply the course materials to their job requirements while still meeting the learning objectives of the course.
Answer A suggests that the instructor should explain how the course materials apply to both Brand X and Brand Y computers. While this may be useful, it may not address the learners' need to work on the computers they will be using at work. Additionally, it may add unnecessary complexity to the course content.
Answer B suggests that the instructor should refer learners to the manuals for each brand. While this may provide learners with the information they need, it may not be the most efficient way to address their concerns.
Answer C suggests that the instructor should provide a guide that relates Brand X to Brand Y computer functions. This may be a useful solution as it will help learners apply what they learn to the computers they will be using at work. However, it may require additional preparation and resources to create a comprehensive guide.
Answer D suggests that the instructor should provide the planned instruction on Brand X computers first and then discuss the differences that Brand Y computers present to the user. This solution addresses the learners' need to work on the computers they will be using at work while still following the instructional design of the course. It also allows learners to apply what they learn to both types of computers. This is the most appropriate response to the learners' needs presented in the scenario.
In conclusion, the most appropriate response to the learners' need to be able to apply course materials to job requirements while using Brand Y computers in the room is to provide the planned instruction on Brand X computers first and then discuss the differences that Brand Y computers present to the user. This approach addresses the learners' concerns without compromising the instructional design of the course.
