Change Enablement: Defining the Target State

B.

The Change Enablement component in the Implementation Life Cycle plays a critical role in supporting the implementation of new IT initiatives within an organization. This component is focused on ensuring that the people within the organization are ready, willing, and able to accept the change, and that they have the necessary skills and knowledge to make the change successfully.

Of the options provided, the component that supports the defining of the target state is option A: Operating and using the new approaches. This component involves developing the processes, procedures, and policies that will be used to operate and use the new system or application.

Defining the target state is an important step in the implementation process as it sets the stage for the entire initiative. The target state is the future state that the organization hopes to achieve through the implementation of the new IT initiative. This may include new business processes, updated technology infrastructure, and changes to the organizational structure.

The Operating and using the new approaches component supports the defining of the target state by establishing the processes and procedures that will be used to operate the new system or application. This involves defining new business processes, designing the new system or application, and establishing new policies and procedures to support the change.

Once the target state has been defined, the implementation team can then focus on developing the specific steps and tasks needed to achieve this state. This may involve developing new training programs for employees, establishing new workflows and processes, and designing new reports and dashboards to support the new system or application.

Overall, the Change Enablement component is an essential part of the Implementation Life Cycle and supports the successful implementation of new IT initiatives by ensuring that the people within the organization are ready and able to accept the change.