Control Lightning Knowledge Settings and Page Layout

Correct Answer: C

Once knowledge in enabled, you can control its settings and page layout through going to set up, then access object manager.

Option A is incorrect because record types are used whenever you have different processes.

Option B is incorrect because article types provide the format and display how your article will show to the audience.

Option C is incorrect.

Through personal settings, you update your personal setting whether for changing your password or managing your chatter or customizing your tabs.

Reference:

The correct answer is B. Article Types.

In Salesforce Lightning, the Knowledge object is used to manage articles and information related to a particular subject or topic. Article Types are used to define different types of knowledge articles that can be created within Salesforce.

Article Types allow administrators to define different fields and page layouts for different types of articles. For example, you may have different fields and layouts for FAQ articles vs. troubleshooting articles.

To control Lightning Knowledge settings and page layouts, you need to go to the Article Types page in Salesforce. Here's how:

1. From the App Launcher, select "Knowledge."

2. In the Knowledge tab, click on "Article Types" in the left-hand menu.

3. Here, you can see a list of all the Article Types defined in your org.

4. To edit an Article Type, click on its name in the list.

5. From the Article Type detail page, you can modify the fields, page layouts, and other settings for that Article Type.

By modifying the settings of Article Types, you can control the fields and page layouts that are available when creating different types of knowledge articles.