The 'capability to provide health and safety training' has been delivered.
During the 'closing a project' process, the marketing department sent an e-mail to all key customers reminding them of the deadline to comply with the new government legislation, with an aim to build relationships with their customers.
Which theme is being applied?
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A. B. C. D.B.
Based on the information provided, the theme that is being applied is the Organization theme.
The Organization theme focuses on defining and establishing the project team structure, roles, and responsibilities, as well as ensuring that the team is capable of delivering the project successfully. This theme also covers stakeholder engagement and communication management, which is where the marketing department's actions come into play.
During the closing process, one of the key activities is to ensure that all stakeholders have been properly informed about the project outcomes and any relevant changes. The marketing department's e-mail to key customers is a communication activity that aims to build relationships and inform customers about the new government legislation. This aligns with the Organization theme's focus on stakeholder engagement and communication management.
While risk management is an important aspect of project management, there is no direct reference to risk in the information provided. The capability to provide health and safety training is a project deliverable and does not relate to the Plans theme, which covers the creation and management of project plans. Finally, the information provided does not suggest any change management activities, making the Change theme an unlikely option.