The MOST appropriate owner of customer data stored in a central database, used only by an organization's sales department, would be the:
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A. B. C. D.D.
The owner of the information asset should be the person with the decision-making power in the department deriving the most benefit from the asset.
In this case, it would be the head of the sales department.
The organizational unit cannot be the owner of the asset because that removes personal responsibility.
The database administrator is a custodian.
The chief information officer (CIO) would not be an owner of this database because the CIO is less likely to be knowledgeable about the specific needs of sales operations and security concerns.
The owner of customer data stored in a central database used only by an organization's sales department should be the head of the sales department. The term "owner" here means the person who has the ultimate responsibility for the security, accuracy, and appropriate use of the data. Let's take a closer look at why the other options are not the most appropriate owners.
A. Sales department: The sales department may have operational control over the data, but it is not appropriate for them to be the ultimate owner of the data. The sales department may use the data for sales activities, but they may not have the knowledge or authority to ensure the confidentiality, integrity, and availability of the data.
B. Database administrator: The database administrator is responsible for managing the technical aspects of the database, such as performance, availability, and security, but they are not responsible for the appropriate use of the data. Their focus is on the infrastructure rather than the business processes that use the data.
C. Chief Information Officer (CIO): The CIO is responsible for the overall information technology strategy and governance of the organization, but they may not have the day-to-day operational knowledge of the sales department's use of the data. They may have a high-level view of the risks associated with customer data, but they may not be the most appropriate owner of the data.
D. Head of the sales department: The head of the sales department is responsible for the sales strategy, operations, and results of the sales department, including the appropriate use of customer data. They have a direct connection to the sales activities and the data used in those activities, and they have the knowledge and authority to ensure the confidentiality, integrity, and availability of the data. Therefore, the head of the sales department is the most appropriate owner of customer data stored in a central database used only by an organization's sales department.
In summary, the head of the sales department is the most appropriate owner of customer data stored in a central database used only by an organization's sales department because they have direct knowledge and authority over the sales activities and the data used in those activities. They can ensure the appropriate use and protection of the data.