Assigning Roles for Call Quality Review
Question
You manage the Microsoft Teams environment for your company.
Several users report poor call quality.
You need to ensure that a user named Admin5 can review the call quality metrics of all the users at the company.
The solution must use the principle of least privilege.
Which role should you assign to Admin5?
Answers
Explanations
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A. B. C. D.B.
https://docs.microsoft.com/en-us/microsoftteams/using-admin-rolesThe best option for assigning a role to Admin5 to review the call quality metrics of all users while adhering to the principle of least privilege is to assign the role of "Teams Communications Support Engineer".
The role of Teams Communications Support Engineer is designed to give a user access to call quality data and troubleshooting tools within Microsoft Teams. This role has the necessary permissions to view call quality reports for all users in the organization, as well as the ability to investigate issues with specific calls or users.
Assigning the role of Teams Administrator or Teams Communications Administrator would give Admin5 too many permissions, including the ability to modify Teams settings, add or remove users, and make other administrative changes. These roles go beyond what is necessary for reviewing call quality metrics and would violate the principle of least privilege.
Assigning the role of Teams Communications Support Specialist is also not the best option, as this role is more focused on providing technical support to end-users, rather than reviewing call quality metrics and troubleshooting issues.
In summary, assigning the role of Teams Communications Support Engineer would give Admin5 the necessary permissions to review call quality metrics for all users while still adhering to the principle of least privilege.
