Configure Retention Policies for Microsoft Teams Chats

Preventing Permanent Deletion of Private Chats in Microsoft Teams

Question

You work as a Microsoft 365 Administrator for your company.

All users have Microsoft 365 licenses.

Users frequently collaborate by using private chats in Microsoft Teams.

You need to ensure that a single user is unable to permanently delete private chats.

Which of the following should you configure?

Answers

Explanations

Click on the arrows to vote for the correct answer

A. B. C. D.

C.

The correct answer is C. A litigation hold on the user's mailbox.

Explanation: Private chats in Microsoft Teams are stored in the user's mailbox in Exchange Online. A litigation hold preserves all mailbox content, including deleted items and original versions of modified items, for a specified period of time. When a litigation hold is placed on a mailbox, the mailbox content is retained and cannot be deleted by the user.

Therefore, to prevent a user from permanently deleting private chats, a litigation hold should be placed on the user's mailbox. This can be done using the Exchange Admin Center (EAC) or PowerShell.

Option A is not relevant because Microsoft 365 license options do not include the ability to prevent users from deleting their own private chats.

Option B is not relevant because meeting policies do not control the ability to delete private chats.

Option D is not relevant because sensitivity labels are used to classify and protect sensitive information and do not control the ability to delete private chats.