Lessons Learned in Outsourcing Projects: Key Factors to Consider

Important Lessons for Outsourcing Projects

Question

While capturing previous lessons, the Project Manager discovered several interesting facts about outsourcing.

Which fact is an appropriate lesson for the Outsourcing project?

Answers

Explanations

Click on the arrows to vote for the correct answer

A. B. C.

C.

The appropriate lesson for the Outsourcing project, as discovered by the Project Manager, is option C: Contracts with service providers should include the timescale within which readiness for service is expected following the transfer of equipment and staff.

Option A is not a specific lesson learned from the previous experience of outsourcing, but rather a general statement about the growth of outsourcing in the private sector.

Option B is also not a specific lesson learned from the previous experience of outsourcing, but rather a statement about other government departments considering outsourcing some of their business functions next year.

Option C, on the other hand, is a specific lesson learned from previous experience with outsourcing. When a company or organization outsources a service or function, there is often a transfer of equipment and staff from the company to the service provider. It is important to include a timescale within the contract that outlines when the service provider should be ready to provide the outsourced service. This ensures that the service provider has enough time to prepare and that there are no delays in the service provided to the company or organization.

In summary, when capturing lessons learned from previous outsourcing experiences, it is important to identify specific lessons that can be applied to the current project. In this case, the lesson learned is to ensure that contracts with service providers include a timescale for readiness following the transfer of equipment and staff.