SIMULATION - What are the recommended steps to protect Sales force users from security concerns such as phishing?
See the solution below.
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Educate your users 2
Identify your primary security contact 3
Secure employee systems (including staying current on latest browsers) 4
Implement IP restrictions 5
Strengthen password requirements 6
Require secure sessions 7
Decreased session timeouts 8
Consider 2factor authentication (RSA token plus user name/pass word), Contact SFDC for help.
Protecting Salesforce users from security concerns such as phishing involves implementing a comprehensive security strategy that includes the following recommended steps:
User education: Educate users on how to identify and avoid phishing attacks. This can include training on how to recognize suspicious emails, how to avoid clicking on links or downloading attachments from unknown senders, and how to report suspicious activity.
Two-factor authentication: Require two-factor authentication for all users to add an extra layer of security to their accounts. This ensures that even if a user's password is compromised, an attacker cannot gain access to their account without the second factor, such as a code sent to their mobile device.
Password policies: Enforce strong password policies that require users to create complex passwords and change them regularly. This can include requiring a minimum length, a mix of upper and lowercase letters, numbers, and special characters.
Anti-phishing tools: Implement anti-phishing tools that can detect and block phishing emails and other malicious activity. This can include email filters that block suspicious emails, anti-virus software that can detect and remove malware, and intrusion detection systems that can alert administrators to unusual activity.
Access controls: Implement access controls to limit user access to sensitive data and systems. This can include role-based access controls that limit access to certain features or data based on a user's job function, or object-level security that restricts access to specific records or fields.
Regular monitoring and auditing: Regularly monitor and audit user activity to detect and respond to suspicious activity. This can include reviewing login activity, tracking changes to sensitive data, and monitoring system logs for unusual activity.
Incident response plan: Develop an incident response plan that outlines how to respond to a security incident, including who to contact, how to contain the incident, and how to recover from it.
By implementing these recommended steps, organizations can help protect Salesforce users from security concerns such as phishing and other malicious activity.