You are responsible for creating surveys via Voice of the Customer (VoC)
You want to make sure that clients who currently receive surveys are able to unsubscribe when they no longer want to receive them.
You add an unsubscribe link to the email message.
Does the action achieve your objective?
Click on the arrows to vote for the correct answer
A. B.A.
https://www.inogic.com/blog/2018/02/exploring-the-unsubscribe-survey-option-in-voice-of-customer-in-dynamics-365-crm/The action of adding an unsubscribe link to the email message for Voice of the Customer (VoC) surveys is likely to achieve the objective of allowing clients to unsubscribe when they no longer want to receive them. Therefore, the answer is A. Yes, it does.
Including an unsubscribe link is a best practice for email communications. This link allows recipients to opt-out of future emails by clicking the link, which can help reduce the likelihood of them marking the email as spam or unsubscribing from all emails from the organization.
By including an unsubscribe link in the VoC survey email, clients who no longer wish to receive the surveys can easily opt-out of future emails. This ensures that the organization is respecting the client's wishes and preferences and not causing any inconvenience.
In summary, adding an unsubscribe link to the email message for VoC surveys is a good practice that supports the goal of giving clients the ability to unsubscribe when they no longer want to receive them.